Customer Feedback

Welcome to the Plum’s Feedback Forum. This forum is exclusively for Plum customers. Add your ideas and vote on the ideas of others. We are carefully watching the below list and will use it to help prioritize our development.

How can we make Plum work better for you?
What do you wish Plum could provide (or do) to help you more?

How can we improve Plum?

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  1. Integrate With Other HR Systems and ATS

    Now that Plum has an API, we can integrate with third-party applicants so that you'll see Plum results in your tool. Let us know your feedback concerning which tools we should integrate with.

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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Customize Our Plum Sign up Form

      Sometimes we don't want to have the resume or cover letter request on there. Sometimes we want to make it mandatory.

      8 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you for your feedback! We have now started working on adding this customization to our product. We want to provide the ability to upload your company logo for the application page, and manually decide as an employer whether or not it is mandatory to submit a resume or cover letter.

        Are there other essential aspects of editing the Plum Sign Up / Application Page that are missing? Please let us know!

      • Provide an "un-shortlist" button on candidate profile.

        "There appears to be no way to un-shortlisting a shortlisted candidate. I have become uncertain about a shortlisted candidate, but I am not ready to pass on the candidate altogether. How do I move them back to undecided."

        3 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

          We’ve improved this situation! Let us know what you think.

          In our recent update we’ve changed the language and added a “Reject” button in red with a thumbs down next to it. We hope you that this improves your experience and gives you an ability to “un-shortlist” as you’ve requested.

          Once a candidate is in “rejected” you can still change your mind to “To Be Reviewed” through a similar button at the top of the candidate’s profile.

        • Copy Match Criteria from Position to Position

          Allow match criteria to be copied from one position to another.

          For example: Perhaps you are hiring for the same position again, and want to use the same criteria as last time.

          Or, maybe you want to see if any of your sales applicants would make great marketers for vica versa.

          7 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Move people to different positions

            Allow me the ability to move or copy an applicant from one position to another. Maybe they aren't a good fit for one position, but I want to consider them for something else: eg "Dave is a great applicant, but not for sales. I'd like to move his application to my open marketing position and see how he stacks up in that applicant pool."

            9 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • 2 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                Thank you for your feedback!

                You can now remove hiring managers from a position! See more details here: http://plum.io/academy/#023

                When you are signed in to app.plum.io you can click the settings wheel to the right of a position and select “Add/remove hiring managers”.

                Thank you for giving us feedback on this feature and we look forward to building more features based on your feedback!

              • Combined shortlist

                Combined shortlist when more than one hiring manager (committee-based hiring)

                3 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Save to pdf

                  Ability to save the results to pdf.

                  Thanks,
                  Maja

                  2 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Categorize Candidates into different groups.

                    Be able to categorize into yes / no / maybe piles

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Data Export

                      Be able to export the Plum scores data into excel/.csv files

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Sort candidates across additional fields.

                        Be able to sort candidates by overall fit (according to plum), plum score for certain categories (problem solving, etc), how new the application was, or alphabetical order

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          We now provide a new ability to categorize applicants into different piles: rejected, shortlist and hired. (As new candidates apply they are by default added to the ‘undecided’ category. )

                          We have also now updated the ability to “sort by new” vs “sort by match score”! We hope you like these additional features. Please let us know if you’d like to see more.

                        • Hiding applications

                          Be able to hide candidates altogether

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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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