Compassion is the extent that someone shows empathy, sympathy, and warmth toward others; shows a tendency for being understanding and forgiving of mistakes. It is the degree to which someone is forgiving, helpful and trusting.
In terms of workplace behavior, Compassion is disposition/likelihood/enjoyment for:
- Dealing gently with the feelings of coworkers.
- Providing occasional support/service to others.
- Participates in and commits to team goals.
- Displaying courtesy and sensitivity in difficult social situations at work.
- Encouraging and building mutual trust, respect, and cooperation among team members.
- Helping find solutions for the work problems of other employees or clients.
- Helping, advising, and encouraging people who are new to the organization or to a particular position in it.
- Working cooperatively in groups when some people may not be carrying their load of the work.
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Offering assistance and support to co-workers who are having troubles.
- Giving constructive feedback as tactfully as possible.