Define Compassion…

Compassion is the extent that someone shows empathy, sympathy, and warmth toward others; shows a tendency for being understanding and forgiving of mistakes. It is the degree to which someone is forgiving, helpful and trusting.

In terms of workplace behavior, Compassion is disposition/likelihood/enjoyment for:

  • Dealing gently with the feelings of coworkers.
  • Providing occasional support/service to others.
  • Participates in and commits to team goals.
  • Displaying courtesy and sensitivity in difficult social situations at work.
  • Encouraging and building mutual trust, respect, and cooperation among team members.
  • Helping find solutions for the work problems of other employees or clients.
  • Helping, advising, and encouraging people who are new to the organization or to a particular position in it.
  • Working cooperatively in groups when some people may not be carrying their load of the work.
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Offering assistance and support to co-workers who are having troubles.
  • Giving constructive feedback as tactfully as possible.

Compassion is one of the dominant aspects of Agreeableness in the five-factor model of personality - the other dominant aspect is Compliance/Mannerliness

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