AdminLaura (Customer Success Manager, Plum.io, Inc.)

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      1 comment  ·  Customer Feedback  ·  Flag idea as inappropriate…  ·  Admin →
      AdminLaura (Customer Success Manager, Plum.io, Inc.) commented  · 

      Hi Katie,
      Thanks for your suggestion. We have received this suggestion before, and actually deliberately avoid automating such a process. I’ll give you an example to demonstrate why:

      Let’s say we have Amal (a pseudonym for your existing star performer in sales) take the Plum assessment, and her results showed:

      • ↑ problem solving ability
      • ↑ enthusiasm
      • ↑ stability

      If we use that as our match criteria, it suggests that we should find other candidates who are great problem solvers, friendly and outgoing, and who are calm under pressure, and hire them.

      But why is it that Amal is a great star salesperson?

      • Amal is able to come up with great solutions to challenges that arise in the sales process (problem solving)
      • Amal is able to learn new things quickly (problem solving)
      • Amal is friendly and able to build rapport with prospective clients (enthusiasm)
      • Amal can strike up conversations with new people easily (enthusiasm)

      You’ll notice that the first two reasons rely on her strong problem solving ability, and the next two reasons rely on her enthusiasm (being friendly and outgoing).

      None of the reasons relate to her stability - her ability to be calm under pressure. In fact, if we ask her boss, he would say that the fact she is calm is great, but doesn’t really have much to do with why she is a top performer.

      If we hire Amal “clones”, we will be taking into account irrelevant information - her stability - selecting out people who are low in stability despite it not being important for the job.

      To use current employees as your match benchmark, we actually require a high number of existing employees in the same role (at least 40), with varying levels of job performance, to take the assessment in order for us to identify the traits that make a star performer with any scientific certainty. This is why we use the match criteria approach – it is an equally valid method, yet it is more scalable.

    • 12 votes
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        1 comment  ·  Customer Feedback  ·  Flag idea as inappropriate…  ·  Admin →
        AdminLaura (Customer Success Manager, Plum.io, Inc.) shared this idea  · 
      • 7 votes
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          0 comments  ·  Customer Feedback  ·  Flag idea as inappropriate…  ·  Admin →
          AdminLaura (Customer Success Manager, Plum.io, Inc.) supported this idea  · 
          AdminLaura (Customer Success Manager, Plum.io, Inc.) shared this idea  · 
        • 30 votes
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            1 comment  ·  Job Seekers » Career Seeker Ideas  ·  Flag idea as inappropriate…  ·  Admin →
            AdminLaura (Customer Success Manager, Plum.io, Inc.) commented  · 

            We haven't built-in the functionality yet, but we are working on it.

            In the meantime and If you have an extension installed in Chrome (or possibly your print manager has it installed), you may be able to print to pdf. In Chrome, it is generally under File --> Print, then under "Destination" click the Change button. Under the Local Destinations header, if your computer is setup with the ability, you will see a Save as PDF option. Clicking that will create the PDF for you.

            AdminLaura (Customer Success Manager, Plum.io, Inc.) shared this idea  · 
          • 1 vote
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              1 comment  ·  Customer Feedback  ·  Flag idea as inappropriate…  ·  Admin →
              AdminLaura (Customer Success Manager, Plum.io, Inc.) commented  · 

              Thanks, this is a very interesting idea for Plum.

              AdminLaura (Customer Success Manager, Plum.io, Inc.) shared this idea  · 
            • 7 votes
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                0 comments  ·  Customer Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                AdminLaura (Customer Success Manager, Plum.io, Inc.) shared this idea  · 
              • 1 vote
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                  0 comments  ·  Customer Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminLaura (Customer Success Manager, Plum.io, Inc.) shared this idea  · 
                • 12 votes
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                    0 comments  ·  Customer Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminLaura (Customer Success Manager, Plum.io, Inc.) supported this idea  · 
                    AdminLaura (Customer Success Manager, Plum.io, Inc.) shared this idea  · 
                  • 17 votes
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                      0 comments  ·  Job Seekers » Career Seeker Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminLaura (Customer Success Manager, Plum.io, Inc.) shared this idea  · 

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